Halpern Eye Care at 1197 Airport Road in Milford, Delaware

Customer Reviews about Halpern Eye Care

• ✪ ✪ ✪ ✪ ✪
  I'm 60 years old and have seldom been so dissatisfied with customer service. However the eye examination Dr. was very good and thorough . The service however is horrible. First problem was..One silicone nose pad came off my glasses and when I returned the employee told me they don't carry my glass style in silicone and they would need to order them ..but they did install 2 matching plastic pads. I was told they would call me when the correct nose pads came in. I was never called for the correct nose pads! My glasses would now slip off my face rather easily and eventually fell and hit the ground .. I now had a scratch in the eye line of sight. I paid the extra for the replacement insurance. So on a vacation day I returned to get the glass replaced or get in started. The employee told me yes your glasses are still under warranty ..she also said she was having a problem with the computer system.. so she verified my cell and home number... guess what no call again!... I am a busy person with a full schedule I understand my needs can not always be met immediately but zero follow up is unacceptable. The customer service here in my opinion is terrible and I will not do future business here. This is just my experience. Mark Francis, Seaford DE.
  December 13, 2016

  by Mark Bigdog

Opening hours Closed now

Tomorrow: 07:00 am — 05:00 pm

Photo gallery of Halpern Eye Care

About Halpern Eye Care in Milford